Orders ship via UPS to addresses in the continental United States. Current product pages display flat-rate shipping where applicable. For larger commercial orders or shipping questions, contact info@airspencerusa.com before ordering.

For questions about a return, refund, damaged shipment, or another order issue, email info@airspencerusa.com with your order number and a description of the issue. Contacting us does not guarantee that a return or refund will be approved. Requests are reviewed individually based on the circumstances and applicable law. We will reply with the next steps that apply to your order.

OUR PRIVACY POLICY

We do not sell your Personal Information to third parties.

Protecting and Retaining Your Information

We implement reasonable administrative, technical, and physical security controls designed to protect your Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, despite our efforts, no security controls are completely effective, and we cannot ensure or guarantee the absolute security of your Personal Information.

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How we Use Your Information

We may use any of the Personal Information we collect about you when you place an order to:

• Provide you the products you requested

• Communicate with you about your order

• Fulfill your order

• Process your payment information

• Improve our customer service

• Undertake internal analysis of customer patterns and behavior so we can understand what may be of interest to you and others.

• Comply with our tax and accounting obligations.

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